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Ask for Help

As we are constantly improving our website, your feedback is invaluable to help us making this a better experience for you.

How to Register

You can register for a new account by clicking here.

Make sure to complete all details. After registration, you will receive an email confirmation with a link to set a new password.

How to Log In

Click on the “LOGIN/REGISTER” menu item on the left side of every page

Enter the username and password you chose upon registration

If you forgot, your password, simply click on the “Forgot Password” link to reset your password

How to Share Your Story

We want to hear from you! Your story is important as it helps us understand where you’re coming from, helps see how we can be of service, and also allows our community to offer each other support and advice. You are not alone, and the more you participate, the more we can come together and have a larger support system. Please see below the steps to take on how to share your story.

  • View the Forum and click on Share Your Story
  • In the “Share Your Story” forum, click on “Add Topic” button in the upper right
  • A new section will appear for you to add a Title to your story, adding your story, and optional keywords and tags.
  • Finally click “Add Topic”

“Your Story” Review & Approval Period:
Once you “Submit” your story, please allow a few days for it to be posted live on the website. We are a small staff of volunteers and need a little extra time to review, approve and respond to submissions – but we do really try to get to them as soon as possible. We thank you for your participation and patience, and just know that you will get an email notification once your story has been posted live in the forum.

If you are experiencing any issues with this process, please contact us

Fix Log In or Password Issues

If you need to reset your password, please click here.

If you are having issues logging in or resetting your password, likely this is caused by a glitch in our new system where you are not fully logged out, therefore when you try to change the password you get an error.

If you don’t find what you need in the links above please Click here to contact us and describe your issue or suggestion in as much detail as possible. Thank you!

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